Maia Chat + Voice
Keep your current ticketing system and help centre. Add Maia as the first line of support without migrating tickets, agents or customer history.
Learn moreMaia Chat + Voice · on top of the system you already use
AI support in chat and voice. From your own knowledge — without guessing.
Start with Maia on top of what you already have. Add automatic video guides in 20 languages, your own help centre or a complete support platform as you grow.
- Maia Chat + Voice — primary product
- Tutorial Studio
- Help Centre
- Support Platform
Try Maia Chat + Voice — live
Always a source
Seconds
to the first answer
24/7
without on-call
Always a source
nothing invented
Products
Choose the support product you need.
Four clear paths: add Maia to your current system, create video guides, build a complete help centre or run the whole support operation.
Tutorial Studio
No editing. No video skills. No re-recording. One recording becomes finished guides on every market — published as article and video that Maia can read and show.
Learn moreMaia + Help Centre
For teams that want a better help centre and an AI support agent, while keeping their current ticketing system.
Learn moreSupport Platform
A complete replacement for a traditional support suite. Unlimited support agents, one shared customer history and no per-seat pricing.
Learn moreMaia Tutorial Studio
From screen recording to a finished guide in 20 languages
Record your screen for 60 seconds and narrate it yourself. The studio splits it into steps, pulls the visuals, writes subtitles and adds narration in 20 languages. One click publishes the guide to your help centre — where both your customers and Maia can use it.
20 languages per guide — English, German, Spanish, French, Swedish, Danish and more.
- 1
Record
Show how it is done and speak in your own language. No editing timeline, no studio, no post-production.
- 2
Let the studio build it
Steps, screenshots, intro and outro, subtitles and narration in 20 languages.
- 3
Publish
The guide lands in your help centre as an article with video, and Maia answers with it as the source.
Pricing
Four packages. Pick where you are today.
Maia on top of what you already run, just the video guides, Maia with your own help centre, or the complete support platform. Unlimited support agents in every package. Voice minutes and extra video guides are prepaid add-ons — never billed after the fact.
No binding time · cancel anytime · All prices excluding VAT.
FAQ
What people usually ask.
- Do we need to replace our help centre?
- No. Maia reads the public content where it already lives and keeps the original links as sources.
- Do we need to replace Zendesk or Freshdesk?
- No. Maia handles the first conversation and directs human handover to the support route you already operate.
- Do we need video or editing experience?
- No. Record the screen and speak naturally. The studio writes the script, splits the steps and does all the editing.
- What is created automatically?
- Script, numbered steps, zoomed screenshots, narration, subtitles, intro and outro. You review and adjust before publishing.
- Do we need the complete support platform?
- No. This package gives you Maia and the help centre without ticket queues, team inbox or customer portal.
- Can we connect existing articles too?
- Yes. Existing public help centres, documentation and websites can be part of the same knowledge layer.
- Can we use our own support email?
- Yes. Incoming and outgoing email can be connected to the same ticket thread and customer history.
- Are support agents charged per seat?
- No. Support agents are unlimited; the package is not priced per seat.
- Do we have to replace our help centre?
- No. Keep the address your customers know. Maia reads your articles and links back to them.
- How do we know Maia answers correctly?
- Every answer shows the article it came from. Without grounding she does not answer — it becomes a ticket.
- What happens to questions Maia cannot handle?
- They become tickets with the whole conversation and the sources attached, so the agent never starts from zero.
- Can customers see their ticket?
- Yes, in the portal. They sign in with a one-time link, reply and rate the ticket once resolved.
Test Maia against your own support material.
We review coverage, answer quality and expected volume together with your support team.